Frequently Asked Questions
Questions about What to buy
How do I know what to buy for my child?
This will largely depend on the subjects the student is doing, always seek advice from the school if you’re unsure, our team are also available to assist.
Everything on the portal has been selected and approved by your school for your school’s curriculum.
Do I need to buy software?
Your school decides what software they require.
Sometimes software is included as part of the agreement with the school. Contact your school for more information.
Do I need to buy insurance or warranties?
All insurance and warranty extensions are optional. Your school may select the product it thinks is most suitable for your school environment.
You don 't have to purchase accidental damage protection with your unit but it can help lock in costs and ensure quicker onsite repair. For full information please refer the PDS.
If I have more than one child at the
school, do I need to place a separate
order for each child?
Yes, you will need to complete an order for one child at a time. This is to help track the unit provided to each student.
Where can I buy a new charger/stylus/bag after I receive my device?
You can buy accessories for your product via the Buy Accessories page on your school portal.